m.30jili Privacy Policy

This Privacy Policy ("Policy") describes how m.30jili ("the Platform," "we," "us," or "our") collects, processes, stores, and protects the personal information of users ("Player," "User," or "you") who access or use the m.30jili website, mobile application, and all associated services (collectively, the "Services").

m.30jili is committed to protecting the privacy and personal data of every Filipino player on our platform. We operate in full compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.

By registering an account, accessing the m.30jili platform, or otherwise using our Services, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue use of the m.30jili platform and contact our support team to close your account.

For the purposes of the Philippine Data Privacy Act of 2012, m.30jili acts as the Personal Information Controller (PIC) in respect of the personal data you provide when using our Services. As PIC, m.30jili determines the purposes and means of processing your personal information.

Where m.30jili engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, or customer support platforms — those parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only in accordance with m.30jili's instructions and this Policy.

If you have any questions about how m.30jili handles your personal data, or wish to exercise any of your rights under the DPA, please refer to Section 14 of this Policy for contact details.

m.30jili collects personal data through several channels, including account registration, platform usage, customer support interactions, and payment transactions. The categories of personal data we collect include:

3.1 Registration & Identity Data

• Full legal name as it appears on your government-issued identification;
• Date of birth (used to verify you are 21 years of age or older);
• Gender;
• Nationality and country of residence;
• Government-issued identification number (e.g., Philippine passport number, SSS/UMID number, driver's licence number).

3.2 Contact Data

• Email address;
• Mobile phone number;
• Residential address (barangay, city/municipality, province, postal code).

3.3 Financial & Transaction Data

• GCash or PayMaya / Maya account details (mobile number associated with the e-wallet);
• Bank account details for bank transfer transactions (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank);
• Debit card details (card number masked, expiry date);
• Deposit and withdrawal history, transaction amounts in Philippine Peso (₱), and timestamps;
• Bonus and promotional activity records.

3.4 Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used on the platform;
• Login timestamps and access logs;
• Game history, bet amounts, and wagering activity.

3.5 KYC Verification Data

• Scanned or photographed copies of government-issued identification documents;
• Proof of address documents (e.g., utility bill, bank statement);
• Selfie or liveness check images submitted for identity verification purposes.

m.30jili processes your personal data for the following purposes:

You may withdraw your consent to marketing communications at any time by contacting m.30jili customer support or using the unsubscribe option in any marketing email. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.

Under the Philippine Data Privacy Act of 2012, m.30jili processes your personal data on the following legal bases:

• Consent: Where you have given clear, informed consent to the processing of your personal data for a specific purpose, such as receiving marketing communications or promotional offers from m.30jili;
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and m.30jili — including account registration, payment processing, and the provision of gaming services;
• Legal Obligation: Where processing is required to comply with applicable Philippine laws and regulations, including the Anti-Money Laundering Act (AMLA), the Data Privacy Act, and PAGCOR regulatory requirements;
• Legitimate Interests: Where processing is necessary for the legitimate interests of m.30jili, such as fraud prevention, platform security, responsible gaming monitoring, and improving our Services — provided those interests are not overridden by your rights and freedoms.

m.30jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

6.1 Payment Service Providers

We share necessary financial and identity data with our payment processing partners — including GCash, PayMaya / Maya, and Philippine banking partners — to facilitate deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.

6.2 Identity Verification Providers

We engage third-party KYC and identity verification service providers to assist with age verification (21+) and document authentication. These providers process your identity documents and biometric data solely for verification purposes and are contractually prohibited from using your data for any other purpose.

6.3 Regulatory & Law Enforcement Authorities

m.30jili may disclose your personal data to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive.

6.4 Technology & Platform Service Providers

We work with technology partners who provide hosting, cloud infrastructure, customer support software, and analytics tools. These providers act as Personal Information Processors under our instruction and are bound by data processing agreements that restrict their use of your data.

6.5 Game Content Providers

Certain game titles available on m.30jili are provided by third-party game studios. Limited technical data (such as session tokens and game results) may be shared with these providers to facilitate gameplay. No personally identifiable information beyond what is technically necessary is shared with game content providers.

m.30jili retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with m.30jili, plus a minimum of five (5) years following account closure, in compliance with Philippine AML record-keeping requirements;
• Transaction & Financial Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act;
• KYC Documents: Retained for the duration of your account plus five (5) years following account closure;
• Customer Support Records: Retained for three (3) years from the date of the last interaction;
• Marketing Consent Records: Retained until you withdraw consent, plus one (1) year thereafter as evidence of prior consent;
• Technical & Usage Logs: Retained for up to twelve (12) months, after which they are anonymised or deleted.

Upon expiry of the applicable retention period, m.30jili will securely delete or anonymise your personal data in accordance with our internal data disposal procedures.

m.30jili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Encryption: All data transmitted between your device and the m.30jili platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest is encrypted using AES-256 encryption;
• Access Controls: Access to personal data is restricted to authorised m.30jili personnel on a strict need-to-know basis. All staff with access to personal data undergo regular data privacy training;
• Two-Factor Authentication (2FA): m.30jili offers 2FA for player accounts to provide an additional layer of security against unauthorised access;
• Penetration Testing: Our platform undergoes regular security assessments and penetration testing by independent security professionals;
• Incident Response: m.30jili maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players within the timeframes prescribed by the Data Privacy Act.

m.30jili uses cookies and similar tracking technologies to enhance your experience on our platform, analyse usage patterns, and support security functions. The types of cookies we use include:

9.1 Strictly Necessary Cookies

These cookies are essential for the m.30jili platform to function correctly. They enable core features such as account login, session management, and security verification. These cookies cannot be disabled without significantly impairing your ability to use the platform.

9.2 Functional Cookies

These cookies remember your preferences and settings — such as your preferred language, display settings, and game history — to provide a more personalised experience on m.30jili.

9.3 Analytics Cookies

We use analytics cookies to understand how players interact with the m.30jili platform, which pages are most visited, and where technical issues may occur. This data is used in aggregated, anonymised form to improve our Services.

9.4 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the m.30jili platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by m.30jili. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14.

m.30jili will respond to all verified data privacy requests within fifteen (15) business days of receipt. We may request proof of identity before processing your request to ensure we do not disclose your data to an unauthorised party.

The m.30jili platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. m.30jili does not knowingly collect, process, or retain personal data from individuals under the age of 21.

If m.30jili becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and — where required — report the matter to the relevant Philippine authorities.

If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to m.30jili, please contact our Data Protection Officer immediately using the details in Section 14 so that we can take prompt action.

In certain circumstances, your personal data may be transferred to, stored in, or processed in countries outside the Republic of the Philippines — for example, where m.30jili's technology infrastructure or third-party service providers are located in other jurisdictions.

Where such transfers occur, m.30jili ensures that appropriate safeguards are in place to protect your personal data in accordance with the standards required by the Philippine Data Privacy Act of 2012. These safeguards may include:

• Data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission;
• Transfers to countries or organisations that the NPC has determined provide an adequate level of data protection;
• Other legally recognised transfer mechanisms under the DPA and its Implementing Rules and Regulations.

By using the m.30jili platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject always to the protections outlined in this Policy.

m.30jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players by email or through a prominent notice on the m.30jili platform.

The revised Policy will display an updated "Last Updated" date at the top of this page. Your continued use of the m.30jili platform following the posting of any revised Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how m.30jili protects your personal data.

If you disagree with any changes to this Policy, you may close your account by contacting our customer support team. Closure of your account does not affect m.30jili's right to retain your data for the periods required by Philippine law as described in Section 7.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by m.30jili, please contact us through the following channels:

• General Privacy Enquiries: [email protected]
• Data Protection Officer (DPO): [email protected]
• Live Chat: Available 24/7 via the m.30jili platform
• Response Time: We aim to acknowledge all data privacy requests within five (5) business days and resolve them within fifteen (15) business days

If you are not satisfied with m.30jili's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.